Locker Banks & Collect + In Royal Mail (Collection Of Parcels)

DATE: 22nd February 2024

Dear Colleagues,

Locker Banks & Collect + In Royal Mail (Collection Of Parcels).

Following ODM 03/24 (Outdoor Department Memo) issued on 18th January, which sought to advise Branches and Representatives in terms of Royal Mail’s plans to use Locker Banks, the purpose of this ODM is to provide an update regarding further developments covering both ‘Locker Banks’ and now ‘Collect +’, given the Royal Mail communication issued this morning, attached below for ease of reference.

Firstly, it can be confirmed that we have continued to hold talks with Royal Mail, which have been cross departmental with the Processing, Logistics, Parcelforce, International, Eurest Department. They have more recently covered Collect +, which has been held in ‘commercial confidence’ given Royal Mail have remained in negotiations with the relevant suppliers.

Accordingly, we have now exchanged draft joint documents covering both developments, which are separate initiatives but will nonetheless need to be addressed in terms of national oversight and a clear framework for local level engagement given the nature and indeed the scale of both the Locker Banks and Collect + programme.

Both departments continue to hold talks with Royal Mail and it is hoped that we will be in a position to communicate a joint position with Representatives and Branches in due course.

Any enquiries in the meantime about the content of this ODM please contact the Outdoor Department at: JRODRIGUES@cwu.org.

Yours sincerely,

Mark Baulch

Assistant Secretary