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LTB 025/24 - Workplace Adjustments and Health Passport

LTB No. 025/25


Dear Colleagues


Workplace Adjustments and Health Passport


Branches will recall LTB 352/24 Business Recovery, Transformation and Growth Agreement – Workplace Adjustments and Health Passport advising that members can complete applications for Workplace Adjustments via the My People App. The app will then alert their manager that an application has been made in this way. 


This approach is quicker and more beneficial to individuals if they have this access.  The online application removes a lot of the barriers of approaching their manager. The manager is then duty bound to address this application and can no longer simply ‘say no’.


It has however been brought to the attention of the Department that the process remains confusing and some members have not been able to navigate their way through Apps on their mobile or PDA. 


This is disappointing as the new process was introduced to help all members apply for reasonable adjustments to be made that avoided the often-difficult conversation with their manager, including successive managers passing through any such positions. 


The process also includes carers, disabled and non-disabled members who have not met the definition of a disability who nonetheless still require assistance for other reasons and will therefore aid and direct managers to implement reasonable adjustments rather than having to leave the business through Ill-Health.


Members who do not have online access will be able to complete a physical copy that can be used to make the same application. This will be assisted by your Line Manager.


For clarity, the online process for Branches and members to follow is;


  1. Access the My People App and click on the My Personal Details where you will be directed to a further screen.

  2. Members should then select the This is Me

  3. Members will then be prompted to complete their memorable phrase before being able to continue with their application.


For ease of access, please find attached a screen shot of the process which is also contained in the Passport Guide Word Document that Branches may wish to file for future reference.


Please bring this LTB to the attention of our representatives and members, and any queries relating to this agreement should be forwarded to the PTCS Department , email address khay@cwu.org or hmaughan@cwu.org


Bobby Weatherall

Acting Assistant Secretary



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